Jack Welch was Chairman and CEO of General Electric for twenty years and this is a book about his time from joining to leaving the company that became his life. Apparently Jack was seen as the ‘toughest boss in America’ and I suspect the book is trying to soften the historical edges a little. What comes across clearly is a commitment to a company and a desire to grow it. Many businesses could do better with a firmer management and a realistic look at the way things are done. Jack Welch doesn’t seem to be the kind of CEO to run scared of the change no matter how painful that be. Throughout the book he stresses the importance that good people be allowed to excel and that poor performers are probably better elsewhere. It seems a ruthless approach but it appears to have worked for GE and, I think Jack would argue, it worked better for the people involved. Don’t expect a management handbook as ‘Straight From The Gut’ is too human (and full of golf stories) to be seen as a Director’s guide but it is an extremely readable insight into big business. If you don’t like his approach I believe there are interesting lessons about the capabilities of people and what they can bring to business for anybody regardless of the size of company or position you hold within it.
If you don’t like Jack Welch’s approach I believe there are interesting lessons about the capabilities of people and what they can bring to business for anybody regardless of the size of company or position you hold within it.