Last Week In Digital Advertising #6

It’s not surprising to have heard a number of suppliers at last week’s ad:tech conference bemoan the technical confusion arising from our industry: which technologies should be adopted and what can they do for their businesses? At least one mainstream publisher suggested there were simply too many technologies around and there wasn’t enough time to evaluate them all.

Ah, I know what you’re thinking. Somehow we missed each other last week. But I was on holiday in a place that was, blissfully, somewhat disconnected for me. Still, the last week was frantic. Back from a break and straight to Ad:tech at Olympia: it’s the trade show to connect the London digital advertising industry. It is, apparently, where ‘the online marketing and advertising community will gather together’ to reveal the latest trends and market figures, share best practices and address industry challenges. The main challenge I learnt: buy more comfortable shoes! And for those heading to this New York’s Advertising Week, remember your ‘phone charger.

As I didn’t do the paid-for conference I didn’t get to see the good folks from Twitter talk. There was much buzz about that but surprisingly light Twitter talk on the official #adtechuk hastag. I think it needed promoting a little better. But, of course, there was a social media buzz last week helped along nicely by Google telling us ‘Social recommendations can revolutionise online advertising‘. If you see my Twitter feed then you’ll know I am a big social media fan and I do think ‘social’ can change advertising but putting Twitter feeds into ads may not be the way (I know, it wasn’t the only thing they suggested).

eConsultancy is reporting some IAB research that tells us ‘Publishers get the short end of the stick with ad-supported content‘ and suggests publishers would do well to both look at their ad-revenues and cost structures. I don’t think any publisher needs telling this. It’s been true for many years that publishers are struggling with ways to properly monetise digital content. Nonetheless, I was surprised by the paragraph,

According to the IABUK’s study, “if those services that are currently provided for free were to be charged for (at a level that generates the same amount of revenue as ad-supported services), 40% of current users could stop using the internet.”

Really? Stop using the internet or just those services which have decided to charge? The devil, as always, is in the detail and that’s perhaps one to look at in more depth another week. Staying with the publisher business, in a tweet from the Ad Trading Summit, Improve Digital’s @janneke_improve reported “Large publishers will win unless niche publisher are able to monetise audience which makes a lot of sense to me.

Of course all publishers are looking at how their future digital advertising may play out. I would argue that putting a price on the right content may well work for some print publishers. There are lots of examples where it is working and scarcity will always be paid for. Didn’t Sky Sports show us the way?

As an aside, I wonder what Sky make of the BBC, ITV, Channel 4, TalkTalk, BT, Arqiva, Channel 5 joint venture for on-demand television services being branded YouView. Personally, I think it’s a really smart name but I can imagine some trademark lawyers had much fun (and decent bonuses) clearing it. The partners in the venture were, no doubt, intrigued to read research from Dynamic Logic telling us that ‘TV commercials repurposed as online ads perform less well on many metrics than videos especially developed for the online space’. I wonder how many created-for-television ads are run by those companies on their sites versus copy created especially for an online audience? I’d wager there’s more research on this to come as the survey also suggested television copy performed better under some circumstances. How are creative and planning-shops to use this do you think?

In other news, is the EU really cracking down on targeted advertising or are they making some sensible privacy suggestions? As we have noted before, privacy is key and I’m sure we, as an industry, can achieve the right balance. Perhaps noises-off (from Brussels) will get the industry there a little more quickly. The EU is also reported as having suggested that the use of Flash cookies for some purposes as illegal under European law. Clarity on this matter is, surely, a good thing and I’d be interested in seeing a proper ruling, if anybody has one.

This week, privacy was cited as a reason some people are choosing not to opt-in to SMS/MMS advertising. Research from the Internet Advertising Bureau and the Direct Marketing Association found, ‘64% of those surveyed did not want to opt-in to SMS or MMS because they thought they may have to share personal details’. The research also noted that 75% of respondents said, ‘they would be happy to opt-in to such services, given the right incentive, such as attractive offers, money off vouchers or priority service from a brand’. I wonder how good the offers would have to be to get that many people opting-in to more than a minimum of brand communications this way? Surely, just a few become intrusive very quickly.

Now, we’ve talked about Borrell Associates research numbers many times over previous weeks, noting in particular their research suggesting a bumper cash bonanza ($16 billion in 2011) for local (digital) advertising. Well research firm BIA/Kelsey thinks that is a little conservative. They suggest that local online already has 15% of a $133 billion local market (predicted 2010 numbers). eMarketer reports, ‘By 2014, BIA/Kelsey expects nearly one in four local ad dollars to be spent on digital’ which is pretty impressive, don’t you think?

As with other editions of ‘Last Week In Digital Advertising‘, this week’s scan of the digital advertising news shows that the industry has come a long way but also has a long way to go. It’s not surprising to have heard a number of suppliers at last week’s ad:tech conference bemoan the technical confusion arising from our industry: which technologies should be adopted and what can they do for their businesses? At least one mainstream publisher suggested there were simply too many technologies around and there wasn’t enough time to evaluate them all. We did hear that a data-driven display market is inevitable (so, you’re sunk if you don’t have your privacy in order) and brand safety is paramount (to both advertisers and publishers, who don’t want the wrong advertisers compromising their content).

As with any other modern business, it seems transparency is the key.

Last Week In Digital Advertising #3

Increasingly people are watching time-shifted television and this was highlighted this week as ComScore reported 84.9% of the U.S. Internet audience viewed online video, and the notable shift was away from video clips to full length programming.

I have to admit to being a fan of Grandma’s House, the new Simon Amstell comedy vehicle currently airing on Mondays on BBC2. It appears to polarise views, but I’ve enjoyed watching it alongside the Twitter chat. Apart from the comedy genius, the other thing that I notice about the show is that it’s about the only programme I’m watching as it’s broadcast on television. Increasingly, people are watching time-shifted television, and this was highlighted this week as ComScore reported 84.9% of the U.S. Internet audience viewed online video, and the notable shift was away from video clips to full-length programming. For the advertising business, ComScore reported: “Americans viewed nearly 3.6 billion video ads in July, with Hulu generating the highest number of video ad impressions at 783 million”. Yes, Hulu – the channel aggregator is, as Strategy Eye put it, showing more than three times as many video ads as YouTube. And in the UK, where’s our equivalent? I think we killed the Kangaroo, don’t you?

If we weren’t busy enough trying to digest all the statistics that are floating around at the moment, then Oftcom jumped in to offer us more. They released their seventh annual Communication Market report. I haven’t read the other six; who did? To be honest, I haven’t read this one either, but I don’t let that worry me as everybody else has reported on it. Handily, the report goes on to put some UK context to my time-shifted TV comments in the previous paragraph: “The proportion of time-shifted television viewing has more than tripled since 2006, from 1.7 per cent to 5.9 per cent”, while Thinkbroadband took a look at the UK on-demand marketplace:

Catch-up TV services such as BBC iPlayer and ITV Player grew by a third to include 31% of Internet users in Q1 2010. The most prominent growth is unsurprisingly in the 15-24 age group and men consume 34% of catch-up TV in comparison to women at 29%

Timed to perfection, Mel Carson of Microsoft Advertising pointed us to a story from the US showing that traditional television audiences are ageing:  “broadcasters’ audience has aged at twice the rate of the general population during the past two decades”, which suggested the younger catch-up demographic is not just a UK phenomenon. So, how do we address advertising in the on-demand world? Who’s innovating with new ad formats? I’m not seeing a lot; everybody seems remarkably comfortable with transferring the existing television models.

Not so on mobile, huh? Opinion appears terribly divided, but Apple is out to shake up the market. And let’s face it, why not? We all knew the potential, but the lack of a decent platform to kick-start it all (both in terms of consumer devices and the ad platform) meant growth was slow. Last week I reported on some positive signs for the platform, but then came the opposite views. If I were cynical, I’d say The Wall Street Journal doesn’t like any form of digital advertising. But no, we’ll just assume they believe the iAd had a bumpy start. Greg Sterling looked at both sides and concluded that Apple’s platform “will result in better, more creatively engaging ads for all”.  Indeed. Apple will ensure standards, and that will facilitate innovation. Which is why I was sad to read New Media Age worrying about the impact on agencies under the headline “iAd will complicate mobile ad planning“. Give the platform a break.

As web usage via a phone rockets in the UK, we’d better have an engaging advertising experience and quickly. iAd may be the route to that. And with Quattro Wireless moving to focus only on iAd, all the better. Now, if only those retailers would catch up and allow us to buy via our phones …

For the mobile advertising industry, location will be an increasingly important factor. Which is why this week’s launch of Facebook Places is going to be interesting to watch when it hits the UK. By now we can predict the privacy stories that will make the pages of our newspapers, but unlike some of the pieces on ad tracking, I think there is a case for ensuring people know what it means for them, and that means the industry is ensuring proper disclosure of how location is both used and distributed. The Guardian’s Jemima Kiss wrote an interesting piece titled “Does technology pose a threat to our private life?” in which Facebook’s Mark Zuckerberg suggests,

You have one identity. The days of you having a different image for your work friends or co-workers and for the other people you know are probably coming to an end pretty quickly

Christian Payne’s car crash anecdote in that piece shows the power of the connected world where more is shared. But privacy discussions will continue until there is some clarity; even Disney has been dragged into it. I believe I’ve been highlighting some of the sillier arguments in these weekly writings, but I am getting frustrated with the discussion being positioned as privacy vs. technology companies, particularly when it comes to advertising.  Let’s face it, it’s the advertisers and agencies who want to use the data and the tech companies who are the facilitators – although I agree it’s the tech companies that need to ensure disclosure.

That Ofcom report said we’re all now multitasking, but I know we’ve got things to do, so I’d like to end with positive market signs. Record internet advertising spends have been seen in Australia, with revenues passing A$2bn. Last week we noted Facebook’s predicted revenues; this week eMarketer found “6.7% of all US online ad spending to go toward social networks this year”. And, as the social networks grow, we find new digital advertising markets we never knew about. If you’re not watching Grandma’s House, live or time-shifted, perhaps you’re playing FarmVille. That’s the new daytime TV, apparently.

I’ll be back next week after I’ve helped my friends build a storage shed in FrontierVille and worked out who has collected 148 Shovels on FarmVille. In the meantime, news as it happens is @curns on Twitter; the most interesting of those links (and some of the ones that don’t make the feed) are collected in the About Advertising links; the Digital Advertising Daily is experimental but updated each day; and Last Week In Digital Advertising can be emailed to you. No excuse not to catch up next week, have you?