In Recovery Mode

For most of the weekend before last (and parts of the week either side), I was in Amsterdam at IBC.

How long does it take to recover from a week in Amsterdam? Given that it’s now Monday, I would say about five days. Of course, your mileage may vary, etc., etc.

For most of the weekend before last (and parts of the week either side) I was in Amsterdam at IBC. IBC is essentially an enormous broadcasting technology conference & exhibition, although it is aimed at the electronic media industry. While the focus appears to me to be technology, there is, apparently, a decent representation from the creative side of the industry. It’s been around for years, and it’s quite important to many in the broadcast sector. While I’ve known about it for a long time, and have watched colleagues go before, I’ve never been myself. Upon arrival at the conference, prepare yourself: I found the size quite daunting. I suspect extensive, advance planning for your visits/meetings, etc. is the key to the experience.

Friends often ask me about this kind of event. Is it a trade show, conference, or a place for old friends to meet/excuse for a drink? Well, I know that this time I probably encountered the lot, but I have never been so exhausted after a conference in all my life, which is why it’s taken me five days to get the photos up onto Flickr. Although the hotel that they put us up in was very nice, central & restful, there is a lot (an awful lot) of walking. Tip: take a map showing the location of the RAI conference centre and your hotel. Walking between the two may be a trek, but it saves waiting for the cabs or trams as the centre closes each day.

The thrilling thing (at least for me) was that it was the culmination of many months of work to have our advertising management tool deliver targeted, addressable advertising to video-on-demand systems. Microsoft, of course, had a fantastic stand in the Topaz lounge where all sorts of great technologies were being showcased. Check out some of the things Silverlight can do. But for me, the television screens in the corner connecting AdManager to Mediaroom were what it was all about. This meant that I stood for many hours, watching the same video clips and advertisements (and I still want a pizza despite – or perhaps because of – seeing a pizza ad several hundred times), but the response from customers, partners & prospects was great. You can read about the Mediaroom Advertising Platform in the official press release for the event.

I think targeted, addressable advertising is the future of advertising, and I don’t think that’s a big announcement at all. Many people in advertising will say they’ve been doing it for years. What’s direct mail advertising, after all? However, in the digital world, the key issue will be defining what is meant by targetable or addressable. Many years ago we used ‘targeting’ to describe how we were able to place an advertisement on a particular page on a website. Other areas of the advertising industry have used it to describe demographics or audience segments. Isn’t Amazon’s “customers who bought” suggestions a great form of highly targeted promotion? The main problem is that we have no standard, industry definition of what we mean by targeted or addressable. Amazon knows my purchase history – it should be easy to target on that. But what about mobile or television advertising? How do we define what’s targetable? I agree that we still have some research to do in this area.

As an aside, it’s worth recognising that with little effort, many things are targetable, including personal data. But that’s not what I am referring to here. Privacy policies, user information, declared data, etc. are all within the scope of legislation and deserve a better piece of writing than this. No, I’m suggesting that the industry simply needs to standardise what it means by targetable advertising as a starting point for us all.

There were plenty of other people demonstrating similar things in this and related fields. It’s interesting to see that the television business is not, contrary to the predictions of YouTube doom, standing still. If IBC is any indication, there’s a whole heap of innovation for those of us who watch television, which could dramatically change our experience. I’m looking forward to seeing which ones make it to the mainstream.

Apart from watching television advertising all day, Amsterdam was a fun place to be. It was my birthday in the middle of it all; they brought me a dessert with a sparkling candle, and they took me to a great steak restaurant whose name I have lost and therefore can’t recommend. Thanks to all my UK colleagues for that. After we packed away, we took a canal tour to pass an hour or two before heading to the airport, arranged by some of my US colleagues (some of whom had not visited Amsterdam before).  There was even a bar showing American football and a late-night team of my US friends trying to explain the rules to me. I’m not certain I mastered them; I’m afraid. Sadly, there wasn’t enough time to catch up with my old friends from my days in the radio distribution business. Hopefully, another year.

It was an exhausting week, but a great glimpse of where we are taking the technology.

Disclaimer: the views here are my own and are not necessarily the opinions of my employer (who sent me) nor of customers (who I spoke to while there). You have read the full disclosure, haven’t you?

 

Update: 29 September: Added some links to related commentary at Connected TV.